Mattress Care Guide
A mattress lasts longer, and feels better, when you treat it right. These simple habits protect your comfort, preserve support, and keep your warranty valid.
1. Rotate on a schedule
Rotating prevents deep body impressions and keeps the surface feeling even. Turn your mattress 180 degrees, head to foot:
- First six months: every two weeks
- After that: every two to three months
- Always rotate with a partner to avoid injury: push from opposite corners, turn, and reset
2. Keep it clean
Cleanliness isn’t just about hygiene. Stains can void your warranty.
- Always use a waterproof mattress protector
- Wash bedding regularly
- Avoid eating or drinking in bed
- Address spills right away with gentle blotting; never soak the mattress
3. Support it properly
Your mattress needs the right foundation to prevent sagging and damage.
- Queen and King beds must have a rigid center support that reaches the floor
- Avoid flimsy frames or slats that flex
- Never lift the mattress by its handles; they’re for positioning only
4. Avoid common damage
These can shorten the life of your mattress or void your warranty:
- Stains, spills, and bodily fluids
- Burns or smoke exposure
- Jumping or standing on the mattress
- Commercial or rental use
- Improper reassembly after moving
- Pets scratching or chewing the fabric
5. Know what’s normal
Some changes happen naturally over time and aren’t defects, though rotation helps minimize them:
- Slight softening of foam
- Minor surface impressions; up to 1.5 inches is considered normal
- Normal wear from daily use
6. When you need warranty service
If you notice a defect, email info@airzensleep.com. The warranty claims page lists everything we’ll need.